KYC ('Know Your Customer') is an important requirement for any company that operates within the financial services industry.

As mietwise handles payments, we are part of the financial services industry. As such, we are required by European banking regulations to identify our users in the event that they process specific transactions on our platform.

In order to identify users, we may require additional information, including a Date of Birth, Nationality, Country of Residence, and Proof of Identity (a valid ID document).

In the case that we do require a user to complete KYC, they will be notified of such, and we will ensure that the process is as simple as possible.

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